Hair Salon Policies | Hair By Maley – Downtown Brooklyn Hair Stylist

At Hair By Maley, a private hair salon in Downtown Brooklyn, NY, we are committed to providing a high-end, personalized experience for every client. These salon policies are designed to protect appointment time, ensure fairness for all clients, and maintain a smooth booking experience with your trusted Brooklyn hairstylist and hair color specialist.

Appointments & Scheduling | Downtown Brooklyn Hair Salon

As a busy hairstylist in Downtown Brooklyn, appointments are reserved specifically for each client.

We kindly ask that all clients arrive on time for their scheduled hair appointment. If you are late, your service may need to be adjusted or rescheduled depending on availability.

To maintain a smooth schedule for all clients visiting our Brooklyn hair salon, we appreciate your understanding and communication in advance of any delays.

Cancellation Policy | Brooklyn Hair Salon Booking Rules

We require a minimum of 24 hours notice for all cancellations or appointment changes.

• Cancellations made within 24 hours of the appointment may be charged 50% of the scheduled service

• Same-day cancellations and no-shows at our Downtown Brooklyn salon will be charged 100% of the service price

• A credit card is required to secure all appointments

This policy ensures we can continue to accommodate clients looking for a hair color specialist in Brooklyn, balayage expert, and professional hairstylist in Downtown Brooklyn.

Appointments booked within 3 hours of the service time are exempt from this policy.

Late Arrival Policy | Hair Stylist Downtown Brooklyn NY

We allow a 15-minute grace period for late arrivals.

After 10 minutes late, we may contact you to confirm your arrival time. After 15 minutes, your appointment may be shortened, adjusted, or considered a no-show depending on the service booked.

As a Downtown Brooklyn hair salon, we strive to stay on schedule for all color, balayage, haircut, and treatment appointments.

No-Show Policy | Brooklyn Hair Salon

A no-show is defined as missing your appointment without notice.

• Deposits are non-refundable for no-shows

• Repeated no-shows (2 or more) may require full prepayment for future bookings

• Clients with frequent no-shows may lose access to online booking

This policy helps us protect time for clients seeking services such as hair coloring, balayage, keratin treatments, and haircuts in Downtown Brooklyn.

Children in the Salon | Hair Salon Downtown Brooklyn

For safety reasons, Hair By Maley maintains a professional salon environment with hot tools, chemicals, and sharp equipment.

• Children under 13 must be supervised at all times

• We recommend shorter visits for young children

• Please bring quiet activities to help keep children occupied during your appointment

We reserve the right to reschedule appointments if children are disruptive to ensure a calm experience for all clients visiting our Brooklyn hair salon.

Hair Service Adjustments & Refund Policy

We do not offer refunds on services or hair products.

However, we are happy to provide adjustments within 7 days of your original appointment at our Downtown Brooklyn salon, provided:

• The hair has not been altered by another stylist

• No at-home chemical or product changes have been made

• The original stylist performs the adjustment

This ensures the best results for services such as balayage, hair color correction, blonde transformations, and keratin treatments in Brooklyn.

Product Returns

Hair care products may be returned within 7 days only if unused, unopened, and in original condition.

Opened or used products cannot be returned or exchanged.

Salon Rights & Policies | Hair By Maley Brooklyn

As a professional hair salon in Downtown Brooklyn, we reserve the right to:

• Refuse service at any time

• Adjust pricing or services without notice

• Maintain a safe, respectful salon environment for all clients

Outside alcohol, smoking, and disruptive behavior are not permitted inside the salon.

Gift Certificates | Brooklyn Hair Salon

• Gift certificates are non-refundable and cannot be exchanged for cash

• They may be transferred to another client or used for services or products

• Must be presented at the time of redemption

Final Note

These policies help us maintain a high-quality experience for every client who visits Hair By Maley, a trusted hairstylist in Downtown Brooklyn specializing in hair color, balayage, blonding, and modern haircuts.